Privacy Policy

Effective Date: June 30, 2026

IPET (“IPET,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you share with us through our website, www.ipetsystem.com, and related online contact, inquiry, download, support, and communication channels.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and what choices you have regarding your information.

By using this website, submitting an inquiry, downloading technical materials, or contacting IPET through our online channels, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect information in the following ways:

Information You Provide to Us

When you contact IPET, submit a project inquiry, request technical support, download product materials, or communicate with us by email, website form, WhatsApp, LinkedIn, YouTube, or other channels, we may collect information such as:

• Name
• Email address
• Company name
• Phone number or WhatsApp contact
• Country or region
• UAV type or platform type
• Project requirements
• Payload, MTOW, voltage, target flight time, propeller size, or other propulsion selection details
• Files, drawings, specifications, or technical documents you choose to share with us
• Any other information you voluntarily provide in your message or inquiry

Information Collected Automatically

When you visit our website, we may automatically collect certain technical and usage information, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Referring pages or links
• Pages viewed on our website
• Time spent on pages
• Approximate location based on technical data
• Cookie and analytics data

This information helps us understand how visitors use our website and improve the performance, structure, and relevance of our content.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To respond to your inquiries and technical questions
• To recommend suitable UAV propulsion systems or product configurations
• To provide product information, quotations, technical documents, or support
• To evaluate your project requirements, including UAV type, payload, MTOW, voltage, endurance target, and operating environment
• To improve our website, product pages, downloads, FAQ, and user experience
• To communicate with you about IPET products, solutions, technical updates, or business cooperation
• To manage customer relationships and follow up on submitted inquiries
• To protect website security and prevent misuse
• To comply with applicable legal, regulatory, or business obligations

We do not sell your personal information.

3. Cookies and Analytics

Our website may use cookies, analytics tools, and similar technologies to understand website traffic, improve page performance, and measure the effectiveness of our marketing activities.

Cookies may help us understand which pages are visited, how users navigate the website, and which content is most useful to visitors. You may adjust your browser settings to refuse or delete cookies, but some website functions may not work properly without them.

We use Microsoft Clarity to understand how visitors interact with our website through behavioral metrics, heatmaps, and session recordings. This helps us improve website usability, page structure, and product information presentation. Sensitive information is masked where applicable.

4. How We Share Information

We may share your information only when necessary and appropriate, including with:

• Website hosting, analytics, CRM, email, or IT service providers
• Internal IPET sales, engineering, technical support, or marketing teams
• Authorized business partners or service providers who help us respond to your inquiry or support your project
• Logistics, payment, or order-processing partners when required for business transactions
• Legal, regulatory, or government authorities when required by applicable law

Any third parties that process information on our behalf are expected to handle such information securely and only for the purposes for which it was provided.

5. International Data Transfers

IPET serves customers and partners globally. Depending on your location and the nature of your inquiry, your information may be processed or accessed in countries or regions outside your own.

By submitting information to IPET, you understand that your information may be transferred, stored, or processed internationally where permitted by applicable law.

6. Data Retention

We retain personal and business inquiry information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, supporting customer projects, maintaining business records, complying with legal obligations, and improving our services.

When information is no longer needed, we will delete, anonymize, or securely retain it in accordance with applicable requirements and internal business needs.

7. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security for information transmitted through the internet.

8. Your Choices and Rights

Depending on applicable law, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Opt out of promotional communications

To make a privacy-related request, please contact us using the contact details below.

9. Marketing Communications

If you choose to receive product updates, technical materials, or marketing communications from IPET, we may use your contact information to send relevant information about our products, solutions, applications, or company updates.

You may opt out of promotional communications at any time by following the unsubscribe instructions in the communication or by contacting us directly.

10. Third-Party Links

Our website may contain links to third-party websites, platforms, or services, such as social media pages, video platforms, or external resources.

This Privacy Policy applies only to IPET’s website and online channels that we control. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Children’s Privacy

IPET’s website is intended for business, engineering, and professional users. Our website is not directed to children, and we do not knowingly collect personal information from children.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, legal requirements, or data processing activities.

The updated version will be posted on this page with a revised effective date. We encourage you to review this page periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how IPET handles your information, please contact us: